Refund policy

Return and Refund Policy

Thank you for shopping with us. We hope you are satisfied with your purchase. However, if you are not completely happy, we’re here to help.

Returns

  • You have 30 calendar days to return an item from the date you received it.

  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

  • To complete your return, we require a receipt or proof of purchase.

  • Certain items are non-returnable (e.g., personalized products, perishable goods). Please check the product description for any exceptions.

Refunds

  • Once we receive your returned item, we will inspect it and notify you of the status of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

  • Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [your email/contact].

How to Return

  • Please contact our customer service at [your email/contact] to initiate a return.

  • We will provide you with instructions on how to send your item back to us.

Late or Missing Refunds

  • If you haven’t received a refund yet, first check your bank account again.

  • Then contact your credit card company, it may take some time before your refund is officially posted.

  • If you’ve done all of this and still have not received your refund, please contact us at [your email/contact].

Contact Us

If you have any questions about our return and refund policy, please contact us:

  • Email: 

  • Phone: 

  • Address: